FAQ – Colorly Cosmetics

FAQ

We love all animals and harming them in the name of beauty is not on our moral compass, that is why we do not test our products nor ingredients used on animals.
Yes. We do not use any ingredients from animal sources, which keeps them animal by-product free.
Our nail polishes are formulated without 10 most common, yet harmful, chemicals used in nail polish – toluene, formaldehyde, formaldehyde resin, camphor, xylene, triphenyl phosphate, ethyl tosylamide, dibutyl phthalate (dbp), parabens and animal derived products.

You can learn more about our formula here.
Our innovative polishes are made with 83% bio-sourced ingredients from sugarcane, cassava, cotton and corn replacing conventional petrochemical ingredients. At the same time, our formula is enriched with bioceramics and patented caring complex rich in minerals, which helps to strengthen the nails while promoting growth.

Step 1: Preparation
Before working on your next manicure pay attention to preparation of your nails. Remove your old manicure, if you had one, file the nails to your preferred length and push back your cuticles. Also make sure to remove any excess oils from your nails at least with soap and water or with some alcohol.
Step 2: Base coat
As the name suggests, the first layer you actually paint is the base. The base coat protects your nails and helps the coloured nail polish to adhere better to the nail bed. It can also nourish the nails depending on the specific formulation. Although this layer is usually nothing exciting, do not skip it. Your nails will thank you and your manicure will last longer.
Step 3: Colourful nail polish
After applying the base coat, the application of your chosen colored nail polish follows. This is the layer we are usually looking forward to. Depending on the formulation of the colored nail polish, you may need one or more coats to achieve the desired level of color saturation. Always allow each layer to dry thoroughly to prevent bubbles from forming.
Step 4: Topper
Toppers usually have only different effects without giving you the possibility of full coverage. Toppers are applied as an additional layer on top of colored nail polish. Toppers can be glitter, holographic, magnetic, etc. Alternatively, you can use them separately without a colored nail polish as background, there are no limits to your creativity.
Step 5: Topcoat
Topcoat serves to finish your manicure, as it protects the colored varnish from abrasions and chipping, thus extending the durability of the manicure. Be sure not to skip this step and you will notice a much better longevity of your manicure.
Step 6: Nail oil or cream
Do not forget to finish off your manicure by caring for the skin around your nails by hydrating it with nail cream or oil. Your nails will be nourished, and you will take your manicure to the next level.
Each monitor/screen is calibrated differently which causes some shades to appear different on-line than in person. The best place to view the shades is in natural sunlight. We are doing our absolute best to capture our nail polishes accurately in photos and videos.
Pay attention to preparation of your nails before applying any base coat or nail polish. Make sure your nails are clean from any oils before you apply your base coat and nail polish. Also consider lifestyle. Nail polish wears differently on everyone. Some naturally experience shorter wear due to nail type and condition, and others have lifestyles that expose manicures to chips and peeling. Here are just a few tips for chipping and peeling:
- nail beds naturally producing more oils
- not capping your free edge
- exposing your nails to water frequently
- not using gloves when using cleaning products and chemicals
- using nails as tools (i.e. opening cans).
Our nail polish takes about 60 to 90 seconds to become dry to the touch depending on thickness of you coats. Basically by the time you paint your last nail, the first one is ready for the next coat.

If for some reason you cannot find your package, you must reach out to your local post office since they are the ones claiming to have successfully delivered the item. Unfortunately, we do not have access to your mailbox and cannot dispute this on your behalf.
Contact your shipping carrier directly for questions about the exact location of your package. Our customer service department will only be able to provide the information you see using your tracking number on the carrier website.
Yes, we ship worldwide using post office services.
Flat rate for worldwide shipping is 10€ and we offer free worldwide shipping for orders over 69€. For orders shipped within Slovakia, we offer flat rate shipping of 7€ for shipping by courier, or flat rate shipping of 2,50€ for shipping by Slovak post office and free shipping for orders over 39€.

Transport within Slovakia usually takes 1-3 working days. We use post office services for international orders. Delivery of international shipments can take up to 20 working days. When transporting to countries outside Slovakia, please consider the time for a possible stay at customs. International orders may be subject to import duties, taxes and / or charges that are not included in the total cost of the order and will not be covered or reimbursed by Color Lover Cosmetics.
Our hours of operation are Monday – Friday 9am-5pm CET. Please allow 1-3 business days to process your order. There can be an additional 2-4 days of processing time during product launches, sales/promotions, holidays, etc.
We do not allow stacking promo codes, one promotion code per order only.
At the moment we are predominantly online store. At the same time we are looking for opportunities to bring our products closer to our customers to stores, because no matter how hard we try, there is just no way a photo or video can truly capture astonishing beauty of our special effects nail polishes, like holographic, duochromes or multichromes, etc.
Please let us know via email, our social media pages or our contact form, where you would like to see our products and we will try to make it happen.